"This is a very noisy era.I believe the volume is directly related to our need to be listened to. In public places, in the media, we reward the loudest and most outrageous. People are literally clamouring for attention, and they'll do whatever it takes to get noticed. Things will only get louder until we figure out how to sit down and listen. Most of us would welcome things quietening down. We can do our part to begin lowering the volume by our own willingness to listen."
Meg Wheatley, Turning to one another
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